LSG Fencing respects your privacy and is committed to protecting the information you choose to share with us. This Privacy Policy explains how LSG Fencing collects, uses, protects, and handles information when you visit our website, contact our team, request an estimate, communicate with us, or use our services. By using the LSG Fencing website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide when you interact with LSG Fencing. This may occur when you complete a contact form, request a complimentary estimate, call or text our office, send us an email, schedule an appointment, request information about our fencing services, or communicate with a member of our team. Depending on how you contact us, information we may receive can include your name, phone number, email address, property address, mailing address, and details about the fencing project you are considering.
You may also choose to provide additional information about your property, including the type of fence you are interested in, the purpose of the fence, property characteristics, project preferences, or other information that helps us understand your needs and prepare an appropriate estimate. We do not ask you to provide information that is unnecessary for us to respond to your request or provide our services.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through standard website technologies. This information can include your IP address, browser type, device type, operating system, pages visited, approximate geographic information, referring website, time spent on pages, and other information about how visitors interact with our website. This information is generally used in an aggregated manner to understand website traffic, improve website performance, identify technical problems, and better understand how visitors find and use our website.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember certain preferences, and help us evaluate the effectiveness of our online marketing. Cookies are small data files that may be stored on your device when you visit a website. Some cookies are necessary for the website to function properly, while others may be used for analytics, advertising, or other purposes. You can generally adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect portions of the website or limit some functionality.
How We Use Your Information
LSG Fencing may use the information we collect for legitimate business purposes, including to:
- Respond to questions and requests
- Provide complimentary estimates
- Schedule appointments and property visits
- Communicate about fencing projects and services
- Prepare proposals, estimates and contracts
- Provide and manage our services
- Coordinate installation, repairs, materials, and scheduling
- Respond to customer service requests
- Process payments when applicable
- Improve our website, services, and customer experience
- Understand website traffic and visitor behavior
- Monitor website security and prevent fraudulent or unauthorized activity
- Send requested information or communications
- Comply with applicable legal and regulatory requirements
We may also use information to communicate with you regarding your project or inquiry through phone, text message, email, or other communication methods you have provided or requested.
Communications and Text Messages
If you provide your telephone number and communicate with LSG Fencing by phone or text message, we may use that number to respond to your inquiry, coordinate estimates, discuss project details, provide scheduling information, or communicate regarding services you have requested. Message and data rates may apply depending on your mobile carrier and service plan. You may request that we stop sending nonessential text communications at any time. Please understand that opting out of certain communications may prevent us from providing some requested scheduling or service information electronically.
How We Share Information
LSG Fencing does not sell your personal information to third parties. We may share information when reasonably necessary to operate our business and provide requested services. For example, information may be shared with trusted service providers, technology providers, communication platforms, payment processors, website providers, scheduling systems, marketing or analytics providers, or other companies that assist us with legitimate business operations.
These providers are expected to use information only as necessary to perform the services they provide to us and in accordance with applicable requirements. We may also disclose information when required by law, legal process, court order, governmental request, or when we reasonably believe disclosure is necessary to protect our customers, employees, business, website, property, or legal rights.
Third Party Services
Our website may use third party services for functions such as website hosting, analytics, advertising, maps, forms, communications, scheduling, payment processing, or other website features. These third parties may collect or process information according to their own privacy policies and terms. LSG Fencing does not control the privacy practices of independent third party companies. If you follow a link from our website to another website, that website will have its own privacy policy and terms of use. We encourage you to review those policies before providing personal information.
Google Services and Analytics
LSG Fencing may use services provided by Google to understand website traffic, measure website performance, improve our online presence, and evaluate advertising or marketing campaigns. These services may use cookies, tracking technologies, or similar tools to collect information about website visits and interactions. The information collected through these services is generally used to help us understand how people find and use our website and to improve the experience we provide.
How We Protect Your Information
LSG Fencing takes reasonable administrative, technical, and organizational precautions to protect the information we collect from unauthorized access, misuse, alteration, disclosure, or destruction. However, no website, electronic communication system, or method of storing information can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
How Long We Keep Information
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain business and customer records, resolve disputes, comply with legal requirements, and protect our legitimate business interests. The length of time information is retained may vary depending on the type of information and the reason it was collected.
Your Privacy Choices
You may contact LSG Fencing if you would like to ask about personal information we may have collected from you or request that certain information be corrected or updated. You may also choose not to provide certain information. However, some information may be necessary for us to respond to an inquiry, provide an estimate, schedule an appointment, or perform requested services. If you receive marketing communications from us, you may request to stop receiving those communications.
Children’s Privacy
The LSG Fencing website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If we become aware that personal information from a child under 13 has been submitted to us, we will take reasonable steps to delete that information.
Links to Other Websites
Our website may contain links to websites operated by third parties. These links may include social media platforms, manufacturers, suppliers, business partners, mapping services, or other resources. LSG Fencing is not responsible for the privacy practices, content, security, or policies of third party websites. We encourage visitors to review the privacy policies of any external websites they choose to visit.
Changes to This Privacy Policy
LSG Fencing may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or privacy practices.
When changes are made, the updated policy will be posted on this page with a revised effective date.
We encourage visitors to review this page periodically to remain informed about how we handle information.
Contact LSG Fencing
If you have questions about this Privacy Policy, our privacy practices, or the information we collect, please contact us.
LSG Fencing
1001 Greenbank Road
Wilmington, Delaware 19808
We appreciate the trust our customers place in LSG Fencing and are committed to treating your information with the same care and respect we bring to every fencing project.